Shipping - Australia

Dispatch Update 18th February 2021:

Due to an unforeseen increase in orders dispatch times are taking longer than usual (up to 7 days). To offset this delay, we are upgrading all orders to Express Post (2-3 business days most areas).

Dispatch Summary

Location Dispatch Timeframe Delivery Timeframe
Metro Area 3-5 business days 3-6 business days
Regional Areas 3-5 business days 5-7 business days
Remote Areas 3-5 business days 7-9 business days

Dispatch Times

Menswear orders are normally dispatched within 3-5 business days.

Whilst Schoolwear orders are also normally dispatched within 3-5 business days, they may take slightly longer if stock is required from one of our secondary warehouses.

Delivery Fee

Lowes Online offers free delivery to anywhere within Australia when you spend a minimum of $100. For orders below $100 we offer a flat rate delivery fee of $10 Australia wide.

Courier Information

Lowes Online uses Australia Post e-parcel service. All orders are delivered within normal business hours.

Order Tracking

You can track your order by entering the consignment number emailed to you when the parcel leaves our warehouse; into the Australia Post website

Tracking numbers will not become 'live' until the next business day as your parcel passes through the Australia Post system.

Click & Collect

Click and collect is only available for distinctive schoolwear within the 'Schools Online' department. You must select the 'Pick up in store' option before adding the schoolwear item to cart. The store in charge of your schoolwear order will contact you once your order is ready for collection.

We do not offer click and collect for any other products.

Change Shipping Address

Our warehouse aims to process and pack your order as fast as possible. This means that unfortunately orders cannot be amended once they have begun processing at our warehouse. If there is a problem with your order please contact our customer care team as soon as possible on 1300 156 937.

Shipping Locations

Lowes Online ships Australia wide (excluding external territories). We also ship to New Zealand. New Zealand customers can order online from our NZ Website.

 

*Free Shipping is calculated after all discounts have been applied