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Zero FAQ

  • Sale - Terms and Conditions.

    ○ The Lowes Zero & Rewards 20% off Sale runs from the 15th to 17th May 2024.

    ○ This offer is available online and instore.

    ○ To receive discount, payment must be made using Zero card or; by applying a Lowes Rewards card.

    ○ Savings are off original prices, cannot be used in conjunction with any other offer.

    ○ We are unable to offer rainchecks.

    ○ Discount is unavailable on: Giftcards, Schoolwear laybys, 'Learn our Land' interactive hoodie and charity items.

    ○ Customers can apply for Zero and/or Rewards card instore and receive discount on the same day.

    ○ Express Delivery not available during sale periods

    ○ Discount only available on the main Lowes website https://www.lowes.com.au

  • How do I receive the discount?

    To receive discount customers must make payment on their Zero card or; by linking their Lowes Rewards card.
    You can do this on the payment page within the checkout. The discount will be calculated once a voucher or card is applied.



    Customers can apply for Zero and/or Rewards card instore and receive discount on the same day.

    How to apply?

    Rewards card Find your nearest store and apply at any Lowes Store or CLICK HERE TO APPLY ONLINE.

    Zero Card Find your nearest store and apply in person or Click here to apply online for your Zero Card.

    Terms & Conditions

    Click here for Rewards Card T&C's

    Zero Terms & Conditions and Privacy Policy

  • How do I order online?

    Ordering from the Lowes website is an easy process. Simply click on the item you would like to buy, select the colour and size you would like, and click “Add to Bag". Please note in some cases particular sizes may not be able to be selected as they may be out of stock.
    You can then go back and add additional items to your bag or click 'View Cart & Checkout' to complete your order. If you would like to remove any items from your cart you can simply select 'View Cart & Amend Shopping Cart'.
    If you are registered you can login or you skip that step and simply fill in the required fields.
    Please note you will need your credit card details (Lowes Zero / Gold Card, Visa, MasterCard or Amex), to complete your online order. If you are using PayPal, you will need your login details.

  • Click & Collect

    Due to the volume of customers instore during promotional periods it is too difficult to maintain website inventory accuracy. As such our Click and Collect service will be unavailable.
    During this time the website will display the last know inventory records to allow customers to make purchasing decisions.
    Note: To ensure fairness stores are unable to hold stock for customers.

  • Lowes Zero Card

    ○ Save 5% on all purchases, this includes items that are already reduced

    ○ 5% rewards on all transactions

    ○ Shop now, Pay Later

    ○ No interest ever

    ○ A low $7.50 fee if you have a balance at the end of the month

    ○ $2 paper statement fee, waived if you provide an email address for e-statements

    ○ Exclusive shopping specials and promotion offers

    ○ $10 set up and annual fee with $10 in your rewards points every year to redeem on your next visit

    ○ Rewards points never expire and can be redeemed when you want

    ○ Additional cards on account upon request at no charge


    How to apply?

    Rewards card Find your nearest store and apply at any Lowes Store or CLICK HERE TO APPLY ONLINE.

    Zero Card Find your nearest store and apply in person or Click here to apply online for your Zero Card.

    Terms & Conditions

    Click here for Rewards Card T&C's

    Zero Terms & Conditions and Privacy Policy

  • Lowes Rewards Card

    Apply in-store to be rewarded with Lowes Rewards Club

    The Lowes Rewards Club card is free to join, and with every purchase you will earn 2.5% rewards voucher that is sent to you twice a year. As a Rewards club member you will receive exclusive shopping offers and great promotions. The more you spend the more you earn.

    Benefits and Features of the Rewards Club Card

    ○ The value of 2.5% of your purchase will be sent to you as a voucher twice a year.

    ○ No Joining Fee

    ○ Exclusive shopping offers - Emailed

    ○ Exclusive promotional offers - Emailed


    How to apply?

    Rewards card Find your nearest store and apply at any Lowes Store or CLICK HERE TO APPLY ONLINE.

    Click here for Rewards Card T&C's